Updates
Crown Commercial Service (CCS) became Government Commercial Agency (GCA) on 1 April 2026. Documents published before this date may still refer to CCS. All contract documents remain valid for existing and new contracts, and there are no changes to how you work with us.
Case study
Transforming out of hours services through outsourcing
Welwyn and Hatfield and Broxbourne Borough Councils revenues and benefits service partnership
UK Health Security Agency: single service centre
Open University – Resource Augmentation
Documents
- RM6181 Buyer guide
- RM6181 List of schedules
- RM6181 Expression of interest (EOI) template
- RM6181 Bid pack template: attachment 1 about the procurement competition
- RM6181 Bid pack template: attachment 2 how to bid including evaluation criteria call off only
- RM6181 Bid pack template: attachment 3 statement of requirements
- RM6181 Terms and conditions overview
- RM6181 PSC outsourcing core terms v2
- RM6181 Joint schedule 1 (definitions) v.1
- RM6181 Joint schedule 2: variation form v.3.1
- RM6181 Joint schedule 3: insurance requirements v.3.1
- RM6181 Joint schedule 4: commercially sensitive information v.3.1
- RM6181 Joint schedule 5: corporate social responsibility v.3.2
- RM6181 Joint schedule 6: key subcontractors v.3.1
- RM6181 Joint schedule 7: financial difficulties v.1
- RM6181 Joint schedule 8: guarantee for PSC v3.3
- RM6181 Joint schedule 9: minimum standards of reliability v.3.3
- RM6181 Joint schedule 10: rectification plan v.3.0
- RM6181 Joint schedule 11: processing data v4.2
- RM6181 Joint schedule 12: supply chain visibility v.1.0
- Download all joint schedules
- RM6181 Call-off schedule 1: transparency reports v3.7
- RM6181 Call-off schedule 2: staff transfer v3.3
- RM6181 Call-off schedule 3: continuous improvement v3.0
- RM6181 Call-off schedule 4: call off tender v3.1
- RM6181 Call-off schedule 5: pricing details v3.1
- RM6181 Call-off schedule 6: ICT services v3.4
- RM6181 Call-off schedule 7: key supplier staff v3.1
- RM6181 Call-off schedule 8: business continuity and disaster recovery v1.0
- RM6181 Call-off schedule 9: security
- RM6181 Call-off schedule 10: exit management
- RM6181 Call-off schedule 11: installation works v3.0
- RM6181 Call-off schedule 12: clustering
- RM6181 Call-off schedule 13: implementation plan and testing v.1
- RM6181 Call-off schedule 14: service levels v3.2
- RM6181 Call-off schedule 15: call off contract management v3.1
- RM6181 Call-off schedule 16: benchmarking v3.2
- RM6181 Call-off schedule 17: MOD terms v3.1
- RM6181 Call-off schedule 18: background checks v3.0
- RM6181 Call-off schedule 19: Scottish law v1.0
- RM6181 Call-off schedule 20: specification v3.0
- RM6181 Call-off schedule 21: Northern Ireland law v.1.0
- RM6181 Call-off schedule 22: lease terms v.1.1
- RM6181 Call-off schedule 23: HMRC terms
- RM6181 Call-off schedule 24: supplier furnished terms v1.0
- RM6181 Download all call off schedules
- RM6181 Framework schedule 1 (specification)
- RM6181 Framework schedule 2: framework tender v.3.0
- RM6181 Framework schedule 3: framework prices v.2.
- RM6181 Framework schedule 4: framework management v3.4
- RM6181 Framework schedule 5: management charges and information v.4.6
- RM6181 Framework schedule 6: order form template and call-off schedules v3
- RM6181 Framework schedule 7: call off award procedure v3
- RM6181 Framework schedule 8: self audit certificate v.3.1
- RM6181 Framework schedule 9: cyber essentials scheme v.3.2
- RM6181 Download all framework schedules
- RM6181 Case study London borough of Sutton council
- RM6181 Case study for lot 2 business services
- RM6181 Case study - UK Health Securty Agency Single Service Centre
- RM6181 Case study: Open University