Workforce Solutions

Provides public sector organisations with access to workforce services to meet a wide range of hiring and resource needs.

Agreement number: RM6288

Start date: 06/02/2024

End date: 05/08/2031

Regulation: PCR2015

Agreement type: PCR15 Framework

Available for: Central government Charities Education Health Local authority Blue light (police, fire, ambulance, search and rescue) Devolved administrations  

Contents

At a glance

Description

The workforce programme uses a single managed service provider (MSP).  Alexander Mann Solutions (AMS) is the MSP for this agreement. 

This agreement builds on RM3749 Public Sector Resourcing. It provides a flexible and compliant workforce solution for  short and long-term workforce needs. 

You can  award a call-off contract directly to AMS without running  a further competition. When placing  your call-off contract, you can select the service lines you want to use. 

This agreement lets you hire workers for specialist, operational and administrative roles.

 The main services include:

• sourcing temporary workers who are paid hourly or daily rates
• engagement through statements of work (SOW)
• permanent recruitment
• resource augmentation
• recruit-train-deploy (RTD)
• campaigns for complex requirements

 

You can also find more details about the services available through this framework, including case studies, on the PSR website. 

Agreement length 

This agreement runs for 6 years, with an additional transition period of 18 months. 

• call-off contracts must not extend beyond 5 August 2031
• we recommend awarding contracts for the maximum duration to maximise flexibility

Benefits

• account management support  for hiring managers
• access to a work-ready talent pool of trained technology professionals through the PSR Skills Academy  
• different ways to hire workers, including  directly through our MSP provider, referral nominated (quickly hiring a contractor who you have already worked with), tailored recruitment for specialised roles
• flexibility to meet the changing needs of departments and the contingent labour market
• compliant workers in line with Cabinet Office Controls
• access to Fieldglass cloud software for requests, , timesheet approvals, reporting and invoicing
• clear information on costs, performance and spending
• AMS provides a fully transparent management information offering that helps with decision-making
• diversity, equity and inclusion data captured using AMS’s Omni tool, and consolidated into Power BI 
•  monthly and quarterly management information, including detailed spend analysis with clear visibility of large suppliers versus small and medium-sized enterprises (SMEs)

Carbon Reduction

All suppliers have committed to comply with Procurement Policy Note 006, 'Taking account of Carbon Reduction Plans in the procurement of major government contracts' as required. If a supplier is required to publish a carbon reduction plan, you can find it on their individual supplier details page.

When you can't use this agreement

This framework agreement does not include: 

• clinical staffing
• executive permanent recruitment

How to buy

All services are provided through AMS. 

This means:

• AMS manages  access and provides buyers with the contract to review
• our category team is available to support 
• no further competition is required 
• call-off contracts are awarded directly 

To begin, contact  AMS directly by emailing PSREnquiries@WeAreAMS.com or contact us at info@gca.gov.uk.

Agreement pricing request

This is a self-service framework. Buyers can download the latest rate card directly from Fieldglass. 

 Pricing available in Fieldglass applies to the contingent labour service only. 

For pricing related to other service lines,  contact AMS for information on the applicable fees.

 If you are looking for worker day rates and cannot access Fieldglass,  contact AMS for support.

Products and suppliers

• Lot 1 Workforce Solutions:
  Use this lot to access workforce services through AMS. Professional contingent workforce We work with over 100 government bodies, placing skilled professionals into meaningful contract roles across the public sector. The professional contingent solution provides flexible, time-and-materials contractors without long-term commitments. This service is suitable for:

  • projects: short to medium term assignments requiring specialist expertise
  • workload peaks: seasonal or unexpected demand
  • specialist skills: accessing niche or hard-to-find talent quickly
  • cost efficiency: lower overheads than permanent hiring
  • remote roles: sourcing talent nationwide without relocation
  • business agility: scaling teams up or down as needs change

  The types of contingent worker categories in scope of this framework agreement are:

  • professional interims
  • administration and clerical workers
  • operational workers

  Permanent recruitment Workers that undertake a permanent or fixed term position within an organisation. The service works alongside your existing recruitment teams and suppliers. It includes:

  • specialist attraction channels, job boards, and social media advertising
  • interview scheduling support
  • assessment centre support
  • talent community management
  • cross-government talent pool creation
  • candidate vetting
  • employer branding, Employer Value Proposition, and advisory support

  Recruit, train, deploy (RTD) Workers that are employed by an RTD supplier, are trained and deployed to the customer temporarily. RTD allows customers to design and build their future permanent workforce in predominantly skills shortage areas, over the medium to long term while supporting Diversity, Equity, Inclusion and Belonging (DEIB). This service is suitable for:

  • hard-to-fill roles where experienced talent is scarce
  • emerging skills such as AI, data, green energy, and digital transformation
  • entry-level pipelines to develop junior talent
  • diversity and inclusion initiatives by widening access to opportunity
  • cost-effective workforce planning by reducing reliance on contractors
  • remote or regional hiring by developing local talent

  Statement of Work (SOW) SOWs are set packages of output-based work with payment against agreed outcomes that outline specific services the supply chain is expected to provide. Services under an SOW may include:

  • supply chain design and implementation
  • tailored supply chain management
  • provider management

  This service is ideal for projects or services:

  • valued at £10 million or under
  • or lasting up to 24 months

  This includes:

  • outsourced services with clear deliverables and outcomes
  • project-based work with defined timelines
  • niche requirements needing specialist suppliers
  • rapid response

  Campaign management Our campaign management service provides end-to-end support for high-demand recruitment scenarios. This service is suitable for:

  • large-scale or urgent workforce demands
  • customers needing subject matter experts to manage complex campaigns
  • scaling teams quickly through talent or professional services procurement

  AMS will manage a process to appoint an agency to meet a specific customer need. Resource augmentation The resource augmentation service provides skilled professionals through an agile supply chain to increase capacity of your teams. Resources work under your direction on agreed day rates. This service supports:

  • Sourcing workers at short notice, including high-volume requirements
  • workers employed by the appointed resource augmentation supplier
  • customer engagement to understand resource requirements
  • vetting checks completed in line with BPSS or equivalent requirements

  Overseas workers This service supports temporary contingent labour workers based outside of the UK, AMS makes sure all requirements meet relevant legislation and country specific requirements. Each request will be reviewed on a case-by-case basis, as different requirements may be better supported through alternative agreements. The team has additional guidance available and will be happy to talk through the most suitable options, please get in touch to discuss your needs. You can find more information on the services available in the PSR Service Line Catalogue.

  Expires: 05/08/2031

  No suppliers

Documents

Each section below has the links to the documents, what they are for, when to use them and if you need to enter any information into them.

You might not need all the contractual documents to buy the products or services from this agreement.

Updates

Crown Commercial Service (CCS) became Government Commercial Agency (GCA) on 1 April 2026. Documents published before this date may still refer to CCS. All contract documents remain valid for existing and new contracts, and there are no changes to how you work with us.

Buyer guides

Before buying from this agreement you should read the buyer guide and how to use contractual documents.

The buyer guide will help you understand how the agreement works and what you can or can’t use the agreement for.

This section might also include further guides or lists you will need to look at and make selections from, as well as previous webinar slides and Q&A scripts from sessions with buyers and suppliers.

RM6288 Buyer guide v1.