eDisclosure and Review Services 2

Central government and the wider public sector can access disclosure services for a complete service following the Electronic Discovery Reference Model or by using select elements of this.

Description

Designed with input from government stakeholders, customers and suppliers. This agreement provides eDisclosure and eDiscovery services for electronically-stored information, such as:

  • identification
  • preservation
  • collection
  • processing
  • review
  • analysis
  • production
  • presentation at trial

This electronically stored information includes details created or stored on:

  • personal laptops
  • mobile phones
  • web-based applications
  • email

Although this is mainly relevant to the disclosure of information in litigation, it can also help with regulatory compliance or be used for other pieces of work where there is a large amount of electronically stored information.

You can select a complete service or buy component parts of the disclosure procedure.

RM6203 eDisclosure and Review Services replaces the previous agreement. It will expire on 6 March 2027.

Benefits

  • access a range of market leading suppliers and fixed rates for standard services
  • a lot structure that is better aligned to customer needs to enable fast and responsive action
  • all suppliers must comply with high standards of security (more information on these security requirements can be found within the relevant service documents below)
  • commoditised pricing for electronically stored information (pricing by unit) provides clarity and easy comparison
  • a more efficient and streamlined call-off process with simplified documents (places less demand on customers and suppliers to provide further information)
  • a good proportion of SMEs are present on this agreement and are available for public sector organisations to work with
  • reduced time for the customer to contract with suppliers, and we’ve further reduced the time period needed for disclosure
  • increased access and availability to new technologies to enhance the efficiency of the service
  • reduced costs of procurement
  • captures the need for continuous improvement from suppliers

Carbon Reduction

All suppliers have committed to comply with Procurement Policy Note 006, 'Taking account of Carbon Reduction Plans in the procurement of major government contracts' as required. If a supplier is required to publish a carbon reduction plan, you can find it on their individual supplier details page.

Products and suppliers

There are 13 suppliers on this agreement

Lot 1: Simple Low Volume Work Service
Provides pre-processing, processing, review, production and disclosure services for low volume work. This can include the collection, identification, processing and analysis for:
  • electronically stored information (ESI) of no more than 5GB with a security classification of up to and including 'official' and 'official sensitive'
  • hardcopy documents of no more than 1,750 pages with a security classification of up to and including 'official' and 'official sensitive'

Expires:

6 suppliers

Lot 2: End to End Service up to 'Official'
Access end to end eDisclosure services for documents and data with a security classification of 'official' and 'official sensitive' or lower. Services can include:
  • strategic oversight
  • advice and support
  • document identification
  • data preservation and collection
  • document processing
  • document review
  • document reviewers
  • document production
  • disclosure from other opponent parties
  • presentation at trial
  • security requirements

Expires:

12 suppliers

Lot 3: Document Reviewers
For documents and data with a security classification of up to and including 'official' and 'official sensitive'. Access document reviewers to:
  • review your documents and data
  • tag or add extra information to your documents and data to easily label and categorise them
  • redact (adapt) your documents and data, for example obscuring or removing personal or sensitive information

Expires:

9 suppliers

Lot 4: End to End Service 'Secret' and 'Top Secret'
Access end to end eDisclosure services for documents and data with a security classification of 'secret' and 'top secret'. Services can include:
  • strategic oversight
  • advice and support
  • document identification
  • data preservation and collection
  • document processing
  • document review
  • document reviewers
  • document production
  • disclosure from other opponent parties
  • presentation at trial
  • security requirements

Expires:

6 suppliers

How to buy

Before buying from this agreement you will need to read the buyers guide document. This document includes further information on the direct award and further competition process.

You can buy services from lot 1 through direct award only. To buy from lots 2 to 4 you can choose to use direct award or to run a further competition.

Further competition

You can choose to use your own eSourcing tool or our eSourcing portal to run and manage your further competitions. To use our portal for the first time you will need to register for an eSourcing account.

For more information, read the eSourcing portal customer guide.

To run a further competition you should:

  1. Identify the suppliers who can meet your needs by:
    • reviewing the expression of interest responses you received from suppliers
    • reviewing the service document which suppliers created to help with the selection process
      • you can access service documents by contacting suppliers directly, view supplier contact details document
  2. Develop the specification of your needs.
  3. Use framework schedule 6 to refine your contract deliverables.
  4. Develop your further competition award criteria.
  5. Invite all identified suppliers to submit a tender in writing either by email or through your preferred eSourcing tool.
    • you can find contact details for each supplier in the products and supplier section
  6. Set a time limit for the submission of tenders.
  7. Consider the time needed to create and submit tenders and the complexity of your needs.

For detailed guidance on how to run a further competition, read framework schedule 7 of the call-off award procedure.

Direct award

To place a direct award you will need to:

  1. Develop a clear specification of your needs. This provides the mandatory requirements for suppliers to fulfil your needs and shows which supplier provides the best value.
  2. Award the call-off contract by sending the successful supplier a completed and signed framework schedule 6.
    • you can do this electronically (for example, by email)

Documents

Updates

Crown Commercial Service (CCS) became Government Commercial Agency (GCA) on 1 April 2026. Documents published before this date may still refer to CCS. All contract documents remain valid for existing and new contracts, and there are no changes to how you work with us.

Documents